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Professional Telecommunications Solutions

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  • Cloud
  • Structured Wiring
  • Phone / VoIP
  • Data / Networking
  • Video Surveillance
  • Managed IT Services
  • Unified Communications
  • IT Consulting

Forget about your network and focus on your business!

IT Support and IT Management from Professional Telecommunications Services, Incorporated is the solution you've been looking for, with flat-rate services that mean predictable budgeting for your business in the Tri-State. Economical computer network maintenance and managed services for businesses in Cincinnati, Dayton, Columbus, Ohio; Northern Kentucky, Lexington, Louisville, Kentucky; Southeastern Indiana we can help establish goals that focus on how improved IT services delivery can result in better business value.

Benefits

  • Accessible & Responsive Support for your employees enhances productivity
  • Stand behind the technology services our consultants recommend – by guaranteeing them our 100%
  • Reduce costs through a proactive support model
  • Stabilize and secure your environment
  • Guaranteed Service Levels ensure you have support when you need it
  • Ongoing business reviews ensure we are providing the support you need

Features

  • US-Based  Help Desk & Network Operations Center
  • 365, 24x7 monitoring and support
  • Patch assessment, vulnerability scanning, and security reporting
  • Proactive management to handle day-to-day maintenance tasks

Our Comprehensive Support Services Include

  • Best Practice Assessment
  • Comprehensive Support
  • Remote Management
  • Help Desk Services
  • Nationwide Onsite Support

PTS Managed Services Include

  • 24/7 Network Security Monitoring and reporting.
  • Microsoft Office 365 administration and management.
  • Anti-Virus Software licensing and Management.
  • Hardware upkeep and inventory management.
  • Onsite desktop and network support.
  • Remote Desktop support and licensing.
  • Active Directory Management and maintenance.
  • Policy reviews and support.
  • Onboarding and offboarding of staff members.
  • Vendor management for telco and internet needs.
  • Account Manager dedicated to your needs.
  • Cloud Backup 1TB
  • **4 Hour Service Level Agreement**

No Hassles. No Surprises.

We GUARANTEE to support you fast and right the first time, that you will be completely satisfied with our level of service, responsiveness and pro-active measures. We will provide you with support plan options for a period of no less than 5 years from the date of delivery for new equipment and service implementations never leaving you out in the cold.

Home

  • About
  • Solutions
  • News
  • Support
  • Contact
  • Login
  • HIPAA

Solutions

  • Cloud
  • Structured Wiring
  • Phone / VoIP
  • Data / Networking
  • Video Surveillance
  • Managed IT Services
  • Unified Communications
  • IT Consulting

Contact

  • 2119 Beechmont Ave
  • Cincinnati, OH 45230
  • Phone:
  • (513) 232-7700
  • (800) 365-1085
  • Fax:
  • (513) 624-2144

© 2023 Professional Telecommunications Services, Inc.

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