A VoIP project is worthwhile and cost effective. Nothing is a better motivator than consolidating incoming calls from multiple offices into one call center and eliminating monthly voice and internet charges for outer lying buildings.
Without addressing all of the critical issues of a implementation upfront, you most likely will have to rebuild your network traffic on the fly, which is expensive and during your down time there is no redundancy.
I'm going to let you in on a little secret: You have every reason in the world to deploy a VoIP system. You'd be crazy not to take a hard look at this technology. But, most VoIP deployments that result in down time are because the solution was not implemented properly. That leaves the customer not being properly prepared to deal quickly and efficiently with a disaster at the time of implementation. That means customers have to rely on panic to drive them to understand what has been installed, what has been changed, gather everything that is required, such as proper test equipment, the old and new network topology to piece together what went wrong.
You need to prepare yourself to deal quickly and effortlessly in the event you choose to invest in the deployment of a VoIP solution for your business.
Here are 5 critical things that you must consider BEFORE you begin a VoIP implementation:
- Decide what you are going to do with your existing equipment. You could rip it out and replace it or migrate to it. You should also consider co-existing with your existing NEC system.
- Asses the state of your network readiness. You will need to take baseline traffic measurements to detect and resolve bottlenecks before they occur. What if every handset went off-hook at the same time?
- You need a formula at each site to determine the band width required and the routers have to be capable of low latency queuing (LLQ). "I just installed a new state of the art network." LLQ puts strict priority on voice traffic. When you inject voice traffic onto a data only network the age of the network has nothing to do with its ability to handle VoIP traffic.
- Implement a pilot strategy. Train your power users how to use the new tools ahead of time and challenge them to try to break it. You also need to set objectives.
- Have a comprehensive training plan. Get users excited about training and be sure to have individually defined groups for users such as operators, executives and train-the-trainers. Regardless of your VoIP project the project needs to be worked through from beginning to end before you start implementation.
Free Network Readiness Assessment, Cost Analysis & Free Business Advisory Guide
At no cost or obligation, our highly trained team of IT pros will come to your office and conduct a comprehensive Network Readiness Assessment to help determine if your business could benefit from a VoIP implementation.
Free VoIP Readiness Assessment And Cost Analysis Gets You Started
When the assessment is complete, we'll give you a VoIP Action Plan that shows you how we can save you money and answer the questions that you have about implementing VoIP. Even if you decide not to hire us, this 3rd-party assessment will give you a good idea of what you are able to do with the power of a VoIP implementation.
As a prospective VoIP customer, you are eligible for this FREE VoIP Readiness, Cost Analysis & Free Business Advisory.
The Assessment has 3 parts:
- Cost Analysis And Inventory: We'll look at your current network hardware, software, data and applications. We'll also compile an IT cost assessment to reveal your total spend on IT, including Internet connectivity, support and other fees. Our goal is to find ways we can significantly lower your overall IT costs while simplifying and improving your workflow.
- Health Check: We will perform our non-invasive Advantage IT Assessment of your entire network to look for potential problems, security loopholes, and other hidden potential problems you might not know about.
- VoIP Readiness. After looking at the above areas, we then look at how VoIP can streamline practice, and lower your costs.