Bring the Power of AI to Your
Business Communications
Intermedia Unite® helps businesses work faster, respond better, and stay connected—anywhere work happens.
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Unite delivers an AI-powered communications experience that brings voice, video, chat, SMS, and file collaboration into one secure, cloud-based platform. Instead of juggling disconnected tools, your teams get a consistent communication experience that supports productivity, responsiveness, and growth.
One Platform. Better Business Outcomes.
Reliable Business Voice That Keeps Work Moving
Give employees and customers clear, dependable conversations with a cloud-based phone system built for day-to-day business demands.
Face-to-Face Collaboration from Anywhere
Built-in video conferencing makes it easy to connect visually, speed decision-making, and strengthen relationships.
Faster Team Communication
Enable real-time collaboration with team chat that keeps conversations flowing across devices.
Secure File Collaboration
Share and collaborate on files securely from any location with built-in file management and real-time backup and restore.
The Benefits of Unite Business Communications
Increased Flexibility and Productivity
Employees collaborate seamlessly from home, the office, or the field—on the devices they already use.
High Reliability
With 99.999% uptime, Unite helps ensure your business stays reachable and operational.
Lower Operational Costs
Eliminate the expense and complexity of on-premises hardware. No equipment to buy, maintain, upgrade, or replace.
Simplified Scaling and Management
Easily add users, features, or locations as your business grows—without disruption.
Built-In Business Continuity
Stay connected even during power outages or unexpected disruptions, helping protect revenue and customer trust.
AI That Empowers Your Team – Not Replaces Them
AI Assistants in Unite work as personal productivity tools, handling time-consuming tasks so employees can focus on higher-value work.
AI Call Recap & AI Meeting Recap
Turn every call and meeting into clear notes, action items, and follow-ups automatically.
Unite AI Assistant
Get quick answers, create content, and translate text so work moves faster without extra tools.
Work Seamlessly Across Devices
Mobile App
Turn any Apple or Android device into a fully featured business communication hub—ideal for remote and mobile teams.
Desktop App
Make calls, chat, host or join video meetings, and share files directly from your Mac or PC.
Desk Phone
Preconfigured desk phones connect instantly to Unite, delivering enterprise-grade calling wherever they're plugged in.
Unite – Fully Integrated with Microsoft Teams
Enterprise Voice Inside Teams
Unite's advanced cloud phone and SMS functionality works directly within Microsoft Teams—no additional phone system license required.
A Single App Experience
Users communicate, collaborate, and interact with customers from one familiar Teams interface, reducing friction and training time.
Advanced Call Handling
Capabilities such as call queues, SMS, monitor, whisper, and barge help teams manage high-volume calls efficiently—without leaving Teams.
Additional Capabilities That Extend Value
Company Messaging
Improve responsiveness by enabling customers to reach your business through SMS/MMS on your main or toll-free number.
Intermedia Intelligent Archiving
Securely capture and preserve calls, meetings, chats, and SMS conversations to support compliance, dispute resolution, and insight discovery.
Toll-Free Calling
Simplify billing with flat-rate pricing, shared minutes, and a single consolidated invoice.
More Responsive Customer Care with Unite and Intermedia Contact Center
LEARN MORE ABOUT CONTACT CENTEROne Platform for Employees and Customers
A unified cloud solution brings employee collaboration and omnichannel customer engagement together in one interface—reducing complexity and improving visibility.
Better Informed, Faster Interactions
A single system helps reduce hold times, improve call effectiveness, and enable employees to resolve issues more efficiently.