July 19th, 2017 by admin
We get it – you’re tired of working with a dozen different providers for your IT consulting, phone system, cloud solutions, apps, network security, and data services. So many bills to pay and vendor relationships to maintain, with most of them pointing at the others when there’s a problem. Wouldn’t...Tags: PTSAdvantage, managed IT, support plan, IT support,
July 14th, 2017 by admin
There is nothing more frustrating than spending half your day trying to reach your colleague while on a deadline. You don't know when she's available, or if she's easier to reach via email or phone. When you give your team a unified communication and collaboration (UC&C) solution,...Tags: Unified Communications, NEC, cloud solutions, mobility, collaboration,
Posted in: Products,
June 1st, 2017 by admin
The big topic in data security right now is the massive ransomware attack that caught tens of thousands of computers unaware. In May, WannaCry/WCry 2.0 took the data of its victims hostage, demanding bitcoins as ransom. While we've seen attacks like this from other malicious programs, including viruses,...Tags: Cybercrime prevention, Cybercrime, Network Security Services, Network Threats, Managed firewall, internet security, threats,
April 27th, 2017 by admin
Your business is important to you, and so it needs to be protected. That is why you should invest in a comprehensive surveillance system to keep a better eye on your facility. This doesn't have to involve lots of complicated wiring, a dedicated security room, and a large storage system. Professional...Tags: security, threats, surveillance, video,
Posted in: Technology, Solutions,
April 8th, 2017 by admin
We sometimes take for granted the presence of the many emails, documents, images, presentations, customer details, and other business data we work with every day. Nowadays, data is vital to almost every element of business and the loss of it all can mean a real disaster. Lost customers, weeks of difficult...Tags: cloud solutions, IT support, data security, data loss, cloud backup,
February 16th, 2017 by admin
If you work with sensitive healthcare data or are otherwise required to comply with HIPAA, it's important that you are using up-to-date best practices for securing your data. You should have a policy in place for who can access various systems and files, how they receive access, and how to remove access...Tags: HIPAA compliance, security, threats, access control,
Posted in: Services,
January 27th, 2017 by admin
It can be tempting to rely on a buddy with some IT experience to help you and your business with troubleshooting. That can get pretty risky - it is easy to mess a system up even more. For your business - you need more assurance that your IT support is competent and fully focused on helping...Tags: Solutions, IT support, quality support, proactive maintenance,
Posted in: Services,
December 26th, 2016 by admin
These days, your IT infrastructure can cost an arm and a leg, at the very least! Then there are the additional costs of maintenance, replacement, upgrades, and so on. Here at PTS, we recommend taking a look at Cloud if you want to save on costs and hassle. What are some of the benefits of switching...Tags: VoIP, cloud solutions, IT infrastructure, applications, mobility,
Posted in: Solutions,
November 8th, 2016 by admin
Did you know that having sub-optimal cabling in your business can slow down all of your other IT systems? You can think of it as a central building block - good quality, sound structural wiring, and your business is in much better shape. Let PTS assess your cabling structure and see what improvements...Tags: structured cabling, wiring, investment, support plan,
Posted in: Services,
October 11th, 2016 by admin
Interested in switching to a Voice over IP (VoIP) phone system for your business, but unsure what this move will mean? There are a number of points to think about and plan before launching forward with a new phone system. While we go into detail on our tips page for VoIP, we'd like to take this opportunity...Tags: VoIP, business phone system, free assessment, network readiness,
Posted in: Products,
