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PTS Advantage Help Desk

October 4th, 2017 by admin

Here at PTS we offer IT support and solutions that will help keep your focus on running your business rather than wasting your time with computer issues. Our Advantage Help Desk is designed to be a comprehensive yet flexible solution. Our help desk engineers are highly...
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Tags: support, IT solutions, scalability,

Posted in: Solutions,

Your Trusted IT Provider

September 19th, 2017 by admin

Nowadays there are too many elements of your IT infrastructure and network to keep everything in check without assistance. If you're relying on just one IT person or even a small team, you may not be getting the full array of services and IT management your business...
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Tags: managed IT, IT support, consultation, experts, assessment,

Posted in: Solutions,

The PTSAdvantage for Businesses

July 19th, 2017 by admin

We get it – you’re tired of working with a dozen different providers for your IT consulting, phone system, cloud solutions, apps, network security, and data services. So many bills to pay and vendor relationships to maintain, with most of them pointing at the others when there’s a problem. Wouldn’t...
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Tags: PTSAdvantage, managed IT, support plan, IT support,

Posted in: Solutions, Services,

Empowering Unified Communications and Collaboration

July 14th, 2017 by admin

There is nothing more frustrating than spending half your day trying to reach your colleague while on a deadline. You don't know when she's available, or if she's easier to reach via email or phone. When you give your team a unified communication and collaboration (UC&C) solution,...
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Tags: Unified Communications, NEC, cloud solutions, mobility, collaboration,

Posted in: Products,

Data & Network Security

June 1st, 2017 by admin

The big topic in data security right now is the massive ransomware attack that caught tens of thousands of computers unaware. In May, WannaCry/WCry 2.0 took the data of its victims hostage, demanding bitcoins as ransom. While we've seen attacks like this from other malicious programs, including viruses,...
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Tags: Cybercrime prevention, Cybercrime, Network Security Services, Network Threats, Managed firewall, internet security, threats,

Posted in: Solutions, News,

Surveillance to Protect Your Business

April 27th, 2017 by admin

Your business is important to you, and so it needs to be protected. That is why you should invest in a comprehensive surveillance system to keep a better eye on your facility. This doesn't have to involve lots of complicated wiring, a dedicated security room, and a large storage system. Professional...
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Tags: security, threats, surveillance, video,

Posted in: Technology, Solutions,

Avoiding Data Loss

April 8th, 2017 by admin

We sometimes take for granted the presence of the many emails, documents, images, presentations, customer details, and other business data we work with every day. Nowadays, data is vital to almost every element of business and the loss of it all can mean a real disaster. Lost customers, weeks of difficult...
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Tags: cloud solutions, IT support, data security, data loss, cloud backup,

Posted in: Solutions, Services,

HIPAA Compliance

February 16th, 2017 by admin

If you work with sensitive healthcare data or are otherwise required to comply with HIPAA, it's important that you are using up-to-date best practices for securing your data. You should have a policy in place for who can access various systems and files, how they receive access, and how to remove access...
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Tags: HIPAA compliance, security, threats, access control,

Posted in: Services,

Ensuring You Get Good IT Support

January 27th, 2017 by admin

  It can be tempting to rely on a buddy with some IT experience to help you and your business with troubleshooting. That can get pretty risky - it is easy to mess a system up even more. For your business - you need more assurance that your IT support is competent and fully focused on helping...
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Tags: Solutions, IT support, quality support, proactive maintenance,

Posted in: Services,

Benefits of using the Cloud

December 26th, 2016 by admin

These days, your IT infrastructure can cost an arm and a leg, at the very least! Then there are the additional costs of maintenance, replacement, upgrades, and so on. Here at PTS, we recommend taking a look at Cloud if you want to save on costs and hassle. What are some of the benefits of switching...
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Tags: VoIP, cloud solutions, IT infrastructure, applications, mobility,

Posted in: Solutions,