Regaining Control...
Presence:
Why You Should Care To Know What It Is.
It should never be inundating to keep track of staff. Are they in the office? Out
of the office? When are they due back? Are there any at home agents actually working
today?
"I'm sorry–You just missed him" is no longer an acceptable excuse. Your time is
valuable. So is your callers. It is frustrating and costly for organizations when
neither internal or external callers are being handled immediately. Presence ensures
that you can make contact the first time you call a colleague. If someone walks
away from their desk, their icon will automatically show they are no longer there.
You can also request a screen pop notification when the person you are trying to
reach either returns to their desk or when they get off a call.
As a customer, there is nothing more irritating than being passed from employee
to employee, and having to repeat yourself while you don't get any answers.
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EARN
PT$ BUCK$
Like most businesses, we depend on loyal clients like you for referrals. To show
our appreciation for all of the kind words and new business you provide, we want
to give you $100.00 worth of PT$ BUCK$ just for telling your vendors, associates,
and colleagues about PTS.
Here's how it works:
- Call 513.624.5151 or email ask@ptscinti.com
with your referral information
- We will call your referral to schedule the appointment
- We will send you $100.00 PT$ BUCK$
- We'll also send the people you refer a voucher entitling them to 2 FREE HOURS of
telephony & data consultation so everyone wins!!!
PT$ BUCK$ can be applied directly as payment
to any open invoice with us that your company has.
Cloud Computing:
This You Should Absolutely Demand From Your Cloud Technology Provider
"Cloud computing" has become the leader in the next generation of information technology.
We certainly believe this is the future of voice and data communications. This technology
will significantly lower your technology costs and help you achieve a more competitive
way of doing business.
If you are an early adapter, you've probably jumped on this bandwagon and we don't
blame you. Don't exclude yourself from this group too quickly though. If you use
voice mail on your mobile phone, Facebook or Twitter, you are already cloud computing!
Your mobile device isn't storing your voice mail messages and your PC isn't storing
your Facebook chats, all this information is stored in a computer somewhere else.
But where? The truth is you really don't care. You see an icon on your mobile phone
that indicates you have a voice mail message or a new Facebook alert, you access
the application and you're done.
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21 Critical Questions You Must Ask Before Hiring Any IT Company
If You Depend On Your Computer Network To Run Your Business, This Is One Report
You DON'T Want To Overlook!
This FREE report will explain in simple, non–technical terms what you need
to look for when outsourcing your IT support, as well as cost–saving strategies,
insider tips and 21 revealing questions you MUST ask any computer consultant before
giving him access to your computer network. If your current guy can't answer a confident
"Yes" to all 21, it might be time to look for someone else.
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Read the Report
Sign up for Electronic Invoicing
Go Paperless With Professional Telecommunications Services, Inc.
New Electronic Invoicing Capability
Receive your PTS Invoices by Email and:
- Receive your invoices faster
- Ensure receipt of invoices, no more lost invoices in the mail
- Reduce paperwork in your department
- Store your soft copy invoices electronically
- Save a tree
- Help the environment
Learn more...