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What is Telecommuting and How is it Going to Help My Business?

October 23rd, 2018 by admin

Telecommuting is a fancy word for allowing employees to work from home, in remote offices, or while on the road. While this is not a new concept, recent advancements in remote access technology and security have made it very affordable and easy for even micro business owners. Why would a business want...
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Posted in: Technology, Solutions,

PTS Offers Dial Tone – Why is this Important?

September 23rd, 2018 by admin

Did you know that PTS offers dial tone? This is a really big deal for you as our consumer. It doesn't sound like much, but previously, for example, if a line goes down we would have to call Cincinnati Bell on your behalf and wait for them to take care of the outage. Now that we offer dial tone ourselves,...
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Posted in: Solutions, Services,

Keeping an Eye on Your Business

July 28th, 2018 by admin

Did you know video surveillance can protect your office and employees by not only recording crimes but also deterring bad guys from even trying? Hiring a 24/7 guard can be a huge drain on your resources, but you can keep an eye on your business anywhere you have a computer and internet. You can see...
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Posted in: Solutions,

What to Know About VoIP Upgrades

June 30th, 2018 by admin

Ok, so, you have finally decided to upgrade to VoIP! It’s a great decision for many applications, I mean, who wouldn’t want to consolidate communications as well as bills to increase mobility, disaster recovery, and your bottom line? Any operation needs some planning though! ...
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Posted in: Solutions,

The World of Mobile Working

May 30th, 2018 by admin

Being able to access your work desktop and communication system from anywhere opens up a world of opportunities. And while we don’t recommend working during your hard-earned vacation, the truth is that sometimes there are situations that need to be handled right away. Wouldn't it gives...
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Posted in: Solutions, Services,

Is Cloud Computing the Next Step for Your Business?

April 20th, 2018 by admin

Just like most of us you probably spend your free time browsing the internet and reading lots of news stories. It seems like every day there is some disaster or another being reported, whether it's a major natural disaster or a local fire. You've may have often wondered if moving your...
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Posted in: Solutions,

Structured Wiring sets the Groundwork for your Future

March 7th, 2018 by admin

When you're building a house, before you can even begin to consider what color you want to paint the living room, you must first pour a foundation and build the frame, right? Well the same concept should be in place when it comes to your technology solutions. Before you start installing a fancy...
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Posted in: Solutions, Services,

HIPAA Compliance and Cloud Computing

January 11th, 2018 by admin

If you work with patient files every day, then you've most likely heard of HIPAA. Anyone creating, storing, or transmitting electronic protected health information (ePHI) is required to be HIPAA compliant These regulations are aimed at protecting individuals who provide their personal...
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Posted in: Solutions,

PTS Advantage Help Desk

October 4th, 2017 by admin

Here at PTS we offer IT support and solutions that will help keep your focus on running your business rather than wasting your time with computer issues. Our Advantage Help Desk is designed to be a comprehensive yet flexible solution. Our help desk engineers are highly...
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Posted in: Solutions,

Your Trusted IT Provider

September 19th, 2017 by admin

Nowadays there are too many elements of your IT infrastructure and network to keep everything in check without assistance. If you're relying on just one IT person or even a small team, you may not be getting the full array of services and IT management your business needs. You need to be sure...
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Posted in: Solutions,

The PTSAdvantage for Businesses

July 19th, 2017 by admin

We get it – you’re tired of working with a dozen different providers for your IT consulting, phone system, cloud solutions, apps, network security, and data services. So many bills to pay and vendor relationships to maintain, with most of them pointing at the others when there’s a problem. Wouldn’t...
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Posted in: Solutions, Services,

Data & Network Security

June 1st, 2017 by admin

The big topic in data security right now is the massive ransomware attack that caught tens of thousands of computers unaware. In May, WannaCry/WCry 2.0 took the data of its victims hostage, demanding bitcoins as ransom. While we've seen attacks like this from other malicious programs, including viruses,...
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Posted in: Solutions, News,

Surveillance to Protect Your Business

April 27th, 2017 by admin

Your business is important to you, and so it needs to be protected. That is why you should invest in a comprehensive surveillance system to keep a better eye on your facility. This doesn't have to involve lots of complicated wiring, a dedicated security room, and a large storage system. Professional...
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Posted in: Technology, Solutions,

Avoiding Data Loss

April 8th, 2017 by admin

We sometimes take for granted the presence of the many emails, documents, images, presentations, customer details, and other business data we work with every day. Nowadays, data is vital to almost every element of business and the loss of it all can mean a real disaster. Lost customers, weeks of...
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Posted in: Solutions, Services,

Ensuring You Get Good IT Support

January 27th, 2017 by admin

It can be tempting to rely on a buddy with some IT experience to help you and your business with troubleshooting. That can get pretty risky - it is easy to mess a system up even more. For your business - you need more assurance that your IT support is competent and fully focused on helping...
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Posted in: Services,

Benefits of Using the Cloud

December 26th, 2016 by admin

These days, your IT infrastructure can cost an arm and a leg, at the very least! Then there are the additional costs of maintenance, replacement, upgrades, and so on. Here at PTS, we recommend taking a look at Cloud if you want to save on costs and hassle. What are some of the benefits of...
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Posted in: Solutions,

Critical Issues of VoIP Implementation

August 1st, 2016 by admin

A VoIP project is worthwhile and cost-effective: Nothing is a better motivator than working from home, consolidating incoming calls from multiple offices into one call center or eliminating monthly voice and internet charges for outer lying buildings. Without addressing all of the critical...
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Posted in: Articles,

Referral Program 

July 12th, 2016 by admin

Are you a happy customer of PTS? Do you know of other business owners who could benefit from our voice, network, server, and computer services? Earn some money today by recommending PTS. With our Referral Program, you can earn $25 dollars for any referral we make an appointment with and $200 dollars...
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Posted in: Technology, Solutions, Services,

Say No to Techno-babble

June 13th, 2016 by admin

Do you find yourself lost in conversation with your current telecommunications provider? At PTS we make sure you don't get lost in the techno-babble. Our technicians will take the time to explain what's going on and provide helpful answers to the questions you have. We have multiple technicians on...
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Posted in: Technology, Solutions,

Making the Right Choice for Your Technology Partner

May 20th, 2016 by admin

Who is running your IT -- a friend of a friend? A family member of an employee? A neighbor who "knows computers"? Back when you started your company, it may have seemed like a bargain to have your IT run by someone you already knew. But as your business grows, you can quickly outgrow your original IT...
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Posted in: Technology, Solutions, Services,

Referral Program

July 8th, 2015 by admin

Here at PTS, we truly appreciate our clients and the referrals they send to us. That’s why we started a new referral program! For any referral that we schedule an appointment with, we'll pay you $25. So you may be wondering, what makes a good referral for PTS? Any business owner with 5 to 500 telephones,...
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Posted in: News,

Are You Ready To Save Money Using SIP?

March 4th, 2015 by admin

If there is any recurring theme in IT today, it is a flat, or reduced, IT budget. One candidate for helping you work within a tight budget is using SIP trunking and replacing your old carrier connections. In many cases, SIP trunking will produce enough savings to easily offset the cost of...
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Posted in: Solutions,

Referral Program

January 5th, 2015 by admin

We appreciate the business that comes from our existing clients so much that we have started a referral program. It's pretty simple, here's how it works: Any referral that we schedule an appointment with we'll pay you $25. Any referral that becomes a client, and spends at least $1,000, we'll pay...
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Posted in: Solutions,

Cloud-Based Hosted VoIP

November 10th, 2014 by admin

PTS provides state-of-the-art Hosted VoIP solutions. Cloud- Based Hosted VoIP offers the flexibility, affordability and reliability you need for your business communications. And unlike traditional PBX systems, it's delivered without the expensive setup and the large capital investment on hardware....
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Posted in: Solutions,

Unified Communications with UNIVERGE 3C

October 13th, 2014 by admin

At PTS, we're proud to offer NEC products. We're pleased to announce UNIVERGE 3C UC Client, the latest in Unified Communications. This powerful software redefines the way a business and individuals communicate enabling anywhere, anytime access from any device. Through its integration of multiple...
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Posted in: Technology, Solutions,

Referral Program

September 16th, 2014 by admin

At PTS, we truly appreciate our clients and the referrals they send to us. So we're starting a new referral program. For any referral that we schedule an appointment with we'll pay you twenty-five dollars. For any referral that becomes a client, and spends at least one thousand dollars, we'll...
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Posted in: News,

Cloud Computing

August 8th, 2014 by admin

Cloud computing is growing increasingly popular and is a very smart, viable option for small business owners. PTS is offering a FREE Cloud Readiness Assessment to any Greater Cincinnati/Northern Kentucky Area business with 10 or more PC's and a server. No cost or obligation to you. We will provide you...
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Posted in: Solutions,

Flexible Solutions

July 18th, 2014 by admin

PTS can provide your business with flexible solutions for your business needs. We guarantee to support you fast and right the first time, that you will be completely satisfied with our level of service, responsiveness, and pro-active measures. We offer: Priority on site response Software assurance...
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Posted in: Solutions,

Cloud Services

June 2nd, 2014 by admin

PTS offers a variety of cloud services that are designed to provide easy, scalable access to applications, resources and services. Cloud services can be scaled to fit your business needs. We offer backup and data recovery, Hosted Exchange Application, and hosted telephony services. Find out...
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Posted in: Services,

National Account Management

April 28th, 2014 by admin

National Account Management combines our powerful internal CRM, seasoned employees, the availability to provide nationwide transport services with strategic alliance partnerships and NEC's national presence. PTS provides a dynamic complement to the complex coordination of vendors and service providers....
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Posted in: Services,

Carrier Services

February 26th, 2014 by admin

We know that when it comes to technology decisions there are an abundance of choices and complicated contracts to navigate through. Our knowledgeable staff is here to help you find what products and services best fit your business needs. We strive to help you navigate through all the complications...
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Posted in: Solutions,

PTSAdvantage

February 5th, 2014 by admin

Do you need an end-to-end solution for all of your communications needs? PTS can offer you PTSAdvantage; a solution that gives you priority on site response, software assurance, live telephone support,advanced hardware replacement, and much more. Here at PTS we GUARANTEE to support you fast...
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Posted in: Solutions,

Mobile And Cloud Computing: Benefit Or Threat?

September 3rd, 2013 by admin

There’s no doubt about it – the Internet and mobile and cloud computing have made our lives easier and our businesses more productive, cost-effective and competitive. But make no mistake about it: the Internet is also a breeding ground for thieves and predators, not to mention an enormous distraction...
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Posted in: Technology, Services,


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